Coaching for Individual and Organizational Performance

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We coach individuals, including executives, managers, and high-performers, as well as teams within your organization.

Professional coaching explicitly targets maximizing potential. The International Coaching Federation defines coaching as partnering with clients in a thought-provoking and creative process that inspires them to maximize their personal and professional potential. This process supports individuals to confidently pursue new ideas and alternative solutions with greater resilience.

Coaching accelerates the development of leaders and “high potentials,” providing the individual with skills to better influence and impact, and providing the organization the strength to improve business and financial results.

Why is coaching effective?

Highly renowned companies have realized coaching is an effective tool to advance their business and achieve their goals. Major corporations from a variety of business sectors have turned to coaching to improve their businesses, including IBM, Nike, Verizon and Coca-Cola Enterprises. As an example, the National Aeronautics and Space Administration (NASA) coaches leaders at all levels of the organization and has adopted the following coaching philosophy: “Coaching is an intensive one-on-one professional relationship that is structured toward accelerating the development and effectiveness of high potentials in the Agency.  Coaching is targeted at key roles within an organization in support of mission success.”

Like most organizations, you are probably facing high demands with fewer resources. Jobs are cut, workloads are heavier, responsibilities are more expansive and the pressure can be paralyzing but coaching helps overcome these complex job shifts. Whether it is adjusting to mergers and acquisitions, bringing in new hires, or managing executive career transitions, the effects of coaching are invaluable and widespread.

Coaching is ushering in a new corporate culture, helping deal with complex job shifts and fine tuning leadership performance. Now more than ever, it is vital for an organization to evolve and stay ahead of an ever-changing global market. Coaching helps organizations develop pliable, yet practical, methods to achieve strategic business goals, sustainable workflow and maintain high levels of customer satisfaction.

Coaching supports executive education and training and helps integrate innovation and technology into corporate learning. It can enhance communication skills by empowering employees with renewed confidence. It also assists employees to navigate organizational politics by fine tuning listening skills and helping them accept feedback from colleagues. It’s also helping close the gap between younger employees and experienced business people by empowering employees and encouraging creativity and collaboration. This increasing engagement with Gen Z and Millennial employees is essential for corporate cultures to move forward with industry trends in areas such as social media.

How can I be sure coaching works?

Studies* conducted by the International Coaching Federation reveal high levels of satisfaction among coaching clients and validates a significant return on investment (ROI) for companies. According to the ICF Global Coaching Client Study, the vast majority of companies (86%) say they at least made their investment back. In fact, almost one in five people (19%) saw an ROI of 50 times their investment, while a further 28% saw an ROI of 10 to 49 times the investment. Coaching dramatically improves leadership performance.

Virtually all companies or individuals who hire a coach are satisfied. According to the ICF Global Coaching Client Study, a stunning 99% of people who were polled said they were somewhat or very satisfied with the overall experience. Advocacy for coaching also remains quite strong. In fact, 96% indicated they would repeat the process given the same circumstances that prompted them to seek a coach in the first place.

*The 2009 ICF Global Coaching Client Study, the 2010 ICF Global Consumer Awareness Study, and the 2012 ICF Global Coaching Study were commissioned by ICF but conducted independently by the International Survey Unit of PricewaterhouseCoopers.

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